Shipping

Shipping2020-06-27T09:38:04+00:00
CAN I PAY USING MORE THAN ONE CREDIT CARD?2020-06-27T09:43:34+00:00

We can only process your order using one account. We are unable to split payment.
We are also unable to change the card you used for your order.
We don’t save credit card information in our system and we will never charge you without your permission.

HOW CAN I MAKE THE PAYMENT?2020-06-27T09:42:11+00:00

At this point we only accept PayPal – you can pay with  PayPal account.

WHICH COUNTRIES DO YOU SHIP TO? TO WHICH COUNTRIES IS THERE FREE SHIPPING?2020-06-27T09:40:45+00:00

Countries that we do FREE SHIPPING:

Aland Islands, Albania, Andorra, Armenia, Australia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Brunei, Bulgaria, China, Croatia, Czech Republic, Denmark, Dubai, Estonia, Ethiopia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hong Kong, Hungary, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Republic Of Malaysia, Moldova, Republic of Monaco, Montenegro, Netherlands, Philippines, Poland, Portugal, Reunion, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard And Jan Mayen, Sweden, Taiwan, Thailand, United Kingdom, Vietnam.

Countries that we charge extra shipping fees:

Bangladesh, Israel, Japan, Mongolia, Nepal, New Zealand, Norway, Pakistan, Sri Lanka, Switzerland, Turkey, Ukraine.

HOW LONG DOES IT TAKE TO SHIP?2020-06-27T09:39:38+00:00

Shipping dates may vary according to where you live and how many orders we get in a certain week.

Do you offer a wholesale discount for bulk buying?2020-06-27T09:29:58+00:00

Yes, we do. If you want to order more 3 items please contact our sales to enjoy a higher discount. Send us with below contact form:

Can I return my product?2020-06-27T09:14:34+00:00

No, we do not accept product returns for any reason. Our 90-Day warranty (many boards even have a 180-Day warranty) guarantees that your board will be 100% free from defects, awesome and ready to shred when you get it.

What is your refund policy?2020-06-27T09:13:44+00:00
  • We can refund your payment if your order has not begun to been processed,

Submit a request and let us know your email address and order number, we will help to cancel your order, and payment will be refunded within 3-7 days. You can also contact us by email:sales@meepoboard.com.

  • We don’t refund your order once the products you have ordered are being built.
  • We don’t refund after your order has shipped out.
  • We don’t refund when there is an issue with the product you received, rather we fix the board in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it).
  • We don’t accept returns.
  • Standard Shipping option statement -Please note that we will charge 20% of the order if you decide to cancel your order.
How can I cancel my order?2020-06-27T09:08:11+00:00

Our cancellation policy allows you to cancel any board before it ships. If your product has already shipped we do not offer refunds for any reason.

Our 180-Day warranty covers any manufacturer damage and we will replace any board or part as we commit to provide excellent customer service, but we do not issue refunds.

How can I change my order?2020-06-27T09:03:57+00:00

Please email sales email sales@scenfree.com in 24 hours before the item has been shipped.

How to track my order?2020-06-27T09:04:28+00:00

Please enter this page:

How long is the warranty from Scenfree Board?2020-06-27T05:08:49+00:00

Scenfree boards have a six-month warranty, starting from the day the board is delivered.

The warranty does not cover damages such as cracks, crashes, water damage etc.

The warranty only protects parts with which there’s an issue without exterior influence.

What is the warranty period for components (parts and accessories) of my electric skateboard?2020-06-27T05:07:42+00:00

Parts and accessories all have a standard three months warranty,.

The boards come with a standard six month warranty which starts when you receive your electric skateboard. Exception: the Campus 2 has a three month warranty.

Where can I learn about electric skateboards on Youtube?2020-06-27T04:13:40+00:00

Our electric skateboard YouTube account is here: https://www.youtube.com/channel/UCWiT0SUchfBVh33DH522gDQ and you can find Kieran’s personal Youtube channel here: https://www.youtube.com/channel/UCie1y37DvzU1aMqSElfBmEg

What is the electric skateboard with the longest range?2020-06-27T04:13:48+00:00
Can differently abled people use an electric skateboard? Do you need to have strong muscles?2020-06-27T04:13:52+00:00

Riding a skateboard is demanding on the leg muscles. Those who have difficulty standing for long periods will face similar issues on an electric skateboard. Part of why people who regularly do other board sports adjust faster is because the muscles that help you control your skateboard are similar to those in other board sports, such as skateboarding, surfing, kite surfing, wind surfing, or snowboarding.

It’s also important that you can balance well.