No, we do not accept product returns for any reason. Our 90-Day warranty (many boards even have a 180-Day warranty) guarantees that your board will be 100% free from defects, awesome and ready to shred when you get it.
- We can refund your payment if your order has not begun to been processed,
Submit a request and let us know your email address and order number, we will help to cancel your order, and payment will be refunded within 3-7 days. You can also contact us by email:email@example.com.
- We don’t refund your order once the products you have ordered are being built.
- We don’t refund after your order has shipped out.
- We don’t refund when there is an issue with the product you received, rather we fix the board in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it).
- We don’t accept returns.
- Standard Shipping option statement -Please note that we will charge 20% of the order if you decide to cancel your order.
Scenfree boards have a six-month warranty, starting from the day the board is delivered.
The warranty does not cover damages such as cracks, crashes, water damage etc.
The warranty only protects parts with which there’s an issue without exterior influence.
Parts and accessories all have a standard three months warranty,.
The boards come with a standard six month warranty which starts when you receive your electric skateboard. Exception: the Campus 2 has a three month warranty.